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Kerreth -> Re(2):EGC-1 Problem after upgrade.
My mother's furnace quit working so she called a repairman to come over
yesterday and I just happened to be here because she couldn't be
available. She left me a blank check and told them that I could authorize
any repairs. The guy showed up and when he saw that it was a Lennox, he
told me that he used to be a salesman for the largest Lennox sellers in
the area. He opened it up, showed me that the electronic air filter needed
cleaned and that was part of the problem and told me how to clean it. Then
he turned the furnace off and on a few times, and prodded it with a
multimeter and about a half hour later he said it needed a new "computer".
When I looked at the furnace I didn't see any "computers", just a simple
circuit board with basic components labeled EGC-1. I asked him how he knew
that it was the computer and he started mumbling off something about 400
volts and the flame sensor and yada yada but he didn't really answer my
question. I didn't tell him this but I have a pretty strong electronics
background and I could tell he was just trying to talk over my head and he
thought by saying 400 volts, that would shut me up. He said
Lennox's are great furnaces but
the problem with them is that their parts are proprietary and expensive.
He said he needed to go out to his van and call on the prices for parts so
he could get a quote. When he came back, he was very reluctant to show me
the quote and wanted my mom's work number. I asked him how much the quote
was got a glimpse of the quote sheet. He said that the "computer" would
cost $400 and "they" also suggested replacing the flame sensor which was
an additional $180 plus labor for a total of over $660. I told him my mom
couldn't afford that right now but I gave him the number anyway and sent
him on his way.
So today I was thinking, if I could find those parts for cheaper than he
said they cost, I could do the repairs myself. I typed "EGC-1" into Google
and stumbled upon this message thread. It took me about an hour or so of
fumbling around with improper tools but eventually I got the flame sensors
out and PM'ed them and reinstalled everything. (I might add that I found
these sensors on the internet for $40-$90... not $180!) I fired the sucker
up it worked like a charm and now the house is nice a cozy.
The question I have now is, was the repair guy trying to rip us off? If
used to sell Lennox and now he repairs them, shouldn't he know that the
flame sensors are prone to low flame current problems and that a simple PM
will cure the problem? I even told my mom yesterday before I tried to fix
it myself that I felt like the guy was trying to rip her off and that $660
seemed pretty crazy. So should I call the BBB or his supervisor and report
this or just let it go and hope the next guy that he bills $600 is really
getting what he needs?
Anyway, thanks again for the help. Ain't the internet great?!
http://www.hvacmechanic.com/forums/resservice/messages/10955.htm
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As an
HVAC Mechanic, you know how scary it can be when the furnace doesn't run
in the middle of winter...and to have this resource available (24 by 7) to
get it running again...was a "GodSend", as they say! Just having those
Forums available is a big, big help!). I'm a believer, and the money you
saved me on a house call alone is worth it! Not to mention, I can now
talk intelligently with the dealer/distributor about the problems this
furnace has!
An
interesting sidelight, and one of those "It's a small world". I work for
a small manufacturing division as a PC Team leader, providing on-site
support for about 800 employees. Yesterday, l was getting a soda out of
the vending machine, and a lady engineer came up to where I was standing
and said, "I hear you're having trouble with your furnace!". Since I was
out of the office all last week at a training class, I asked how she knew
that, and she said, "My husband works for the Carrier Distributor as a "QA
person", and he got a copy of your email that you sent off to Carrier
Customer Service. It sounds like you are pretty unhappy with your
furnace!". When I replied, "Ahh, yes, but thanks to HVACMechanic.com, I'm
now a lot smarter about what is wrong with this thing, and I think it is a
combination of product quality AND installation techniques...I'm not
ruling anything out, at this point"...she just raised her eyebrows as if
to say, "Hmm, this sounds like I'd better tell my husband to get on
this!".
Anyway,
thanks again...the furnace has been running fine since I installed the
drain loop, and I have no more worries!
Jeff
February 17th 2004
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kudos, it works, tried tactic that you presented to
another inquiry. It
works, I am now in a warm house. Thank you
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Re(4):WR 50A50 6 flashes? - February 29, 2004
http://www.hvacmechanic.com/forums/hvacr/messages/10113.htm
rgshotswell - DALLAS
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You were right, it was a contact problem. I can't
express enough how much help this site and you have been. I called at
least one dozen HVAC companies locally and none wanted to give me any
advice over the phone. I work for a large corporation and I will make sure
I spread the word about your site. I will be making a donation to this
site, because people need helpful sites like this.
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Thanks again.
Rich
Sent: Sunday, February 01, 2004 9:34 PM
Subject: Re: Lennox Heat Pump problems
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On city water, with not enough pressure. Spent an hour
taking apart the water
valve. Even though this was a new unit, it sat in the box for a few years
before I got around to installing it. The screen on the water input side
of
the valve seemed to be causing the problem. Cleaned it with a little water
and air, and we were good to go. Thank you very, very much for such
excellent advice and support. This is the best advice site I have ever
found - really!
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kefxb24 -> Replaced restrictor screen
http://www.hvacmechanic.com/forums/resservice/messages/11147.htm
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Thanks so much for your
help in getting me the info I needed.
This was my first time using the HVAC forum. I will send in a donation,
as this is a valuable site. |
Thanks
again
Bill North
North HVAC
Service
Sent: Friday, January 16,
2004 10:56 AM
Subject: RE: BDP Blower
Calibration
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| Great site! I am not in the business, but I
found your information helpful nonetheless. You are a credit to the
web community. |
.
Keep up the good work!
Bill
Sent: Tuesday, January 13,
2004 6:20 PM
Subject: Definition of Heat
Pump not in Glossary
| Am I coorect in assuming that there will be a B on the new
Honeywell. If
not the B out of the wall should go to what connector on the
thermostat. A
donation will be coming your way soon after I complete the install.
Thanks
for your time it is greatly appreciated. |
craigeller -> Re(5):Re(10):Trane to a rite temp
http://www.hvacmechanic.com/forums/hvacr/messages/10239.htm
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Thank you for your website of useful information.
I had a problem and your site has helped me resolve it. Our family
thanks you and given that it will be in 17 degrees tonight we thank you
all the more.
When people make a difference in someone's life we should let them
know.
|
John
Sent: Wednesday, January 07, 2004 8:14
PM
Subject: Thank you
| THANK YOU VERY MUCH FOR RESPONDING TO MY E-MAIL.
I HAVE DECIDED TO TAKE YOUR ADVISE AND GET COPIES OF MODERN
REFRIGERATION FOR ALL MY INSTALLERS. |
WE WILL ALSO HAVE A MONTHLY MEETING DISCUSSING A CHAPTER.
IF YOU HAVE ANY OPINIONS OR INFO. ON SERVICE AGREEMENTS
FOR COMMERCIAL EQUIPMENT. THIS IS MY NEXT PROJECT, REBUILD MY SERVICE
BASE.
THANKS AGAIN
Sent: Tuesday, January 06, 2004 9:48 PM
| I want to thank the Xenos (webmaster) for posting his response to
Clare -
you saved my bacon. It was Christmas eve with a house full of
people and it
was getting cold - the furnace would not ignite. I have the same
furnace
install about the same year as Clare. Didn't take too long to figure
the
air proving switch was not operating. The message about the switch
tubing
being clean was the key. While the tubing was clear the orifice in the
flare fitting that attaches to the metal box (fire box?) was blocked.
Used
a drill bit to clean the fitting orifice and whala!!! Thanks |
schreinerl -> Re(2):day & night furnace + 80 won't
ignite
http://www.hvacmechanic.com/forums/hvacr/messages/10100.htm
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Thank you Xenos, you probably saved me $150.
I had the same problem and
once I figured out where the heck the flame rod was it fixed it. I will
monitor it over the next few days but it is much warmer in here right
now.
It suppose to get down to 18 tonight so it comes at a great time.
Thanks
again!!! |
ricksterps -> Re(2):Furnace burners not staying lit.
http://www.hvacmechanic.com/forums/resservice/messages/10546.htm
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I wish I had
waited for your response. I had an extra control module (new) so I
installed that first. Then after 3 hours of manual reading I found the
part where it said to clean the flame sensor-lo and behold-just finished
putting the cover on and we have heat.
Thanks for the prompt reply. My 3 girls will sleep well
tonight. (wife and 2 daughters)
It's about 36F right now(outside temp) up here in Canada and we've been
without heat for 2 days(60F inside) as I've been too stubborn to shell
out the 100 bucks for a service repairman. Finally had the time to
troubleshoot tonight and glad I waited.
By the way, how do you mean (sand) the flame rod? All I did was wipe it
with a cloth....
A little cold adventure never hurt anyone. |
http://www.hvacmechanic.com/forums/resservice/messages/10546.htm
Marty - Windsor, Ontario Canada
|
Hey, thanks for the tip! After I wrote you I
searched further and found HVACmechanic.com which it looks like
you run. That's a great site! If you allow non-professionals to join I'd
like to sign up. regards, |
Charles
Sent: Saturday, December 06, 2003 8:19
PM
Subject: RE: Question on a Payne furnace
|
Thank you
for this site. I am a single mom of three who bought her dream home 1
1/2 ago. It has a heating and cooling system from 1976. I know it will
have to be replaced soon but I was hoping to get through one more
summer. When it stopped working today with a heat index of over 100
degrees I saw major dollar signs just to get someone out here. Before I
started calling around I visited your site.
By following some of
the simple recommendations on the trouble shooting page I got it back up
and running with no expense. Thank you again and again.
Kelli
|
Sent: Sunday, August 17, 2003 5:15 PM
Subject: Thank You
Please Help Support This Site
by Making a Donation, telling friends and family or sending our link
to them www.hvacmechanic.com
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