Trane doesn't measure up - http://www.hvacmechanic.com/ Forums


Original message

frugalgramma

76.244.18.128

"Trane doesn't measure up" , posted Thu 6 Mar 10:53user profileedit/delete messagepost reply


I listened to the advise and bought a Trane XL80 installed Nov. 2005. It just got its second circuit board replaced in two years! I had to pay $266 just for the labor! The installer, Donnelly Furnace in Cleveland, Oh doesn't take any responsiblity. Trane manufacturer offered me $100 refund. What an insult! The furnace cost me over $2000 and it can't even run? Sorry, but my experience doesn't confirm that it is a good product at all...NEVER buy a Trane.

 


Replies:

willsmith597

76.209.240.103

"Re(1):Trane doesn't measure up" , posted Sun 9 Mar 12:52user profileedit/delete messagepost reply


Sorry to hear you've had such a bad experience with your unit. I've been in the trade since '91 and have found Trane equipment to be among the most solidly built of any. I have to guess that the boards were covered by warranty, though I know that doesn't mean much when you have to pay for labor. (Just so you don't think Trane is the only manufacturer that has it's glitches- I recently ran across a high efficiency Carrier unit with a variable speed motor in the furnace that failed 13 months after install. (no warranty) That motor cost $285.00-without markup, and without labor.) The circuit board isn't in a spot that is subject to overheating, and I've put in my fair share of the XL80s with no problems with the boards. I hope the service techs who condemned your other boards weren't replacing something that didn't need replacing-that happens too. Bottom line, in my opinion, you have a unit that is as good as any out there-it's unfortunate that you have had to deal with these problems.

 

Freon

70.157.177.45

"Re(1):Trane doesn't measure up" , posted Thu 6 Mar 12:13user profileedit/delete messagepost reply


I'm not defending Trane but will suggest you think about possible causes for these two failures... an ounce of prevention. That control board, I believe, is made by White Rodgers who makes a significant number of control boards used in many brands of furnace. So if the problem is with the White Rodgers control, then it's hard to blame Trane EXCEPT...

If Trane placed the control in a position where it can get too hot. Many manufacturers don't take time to think about coltrol placement and heat kills electronics. If that control gets excessively hot, it will fail sooner.

Another possible reason for failure are power surges. I don't know how the furnace is wired relative to other appliances in your house or if you have power company issues. But, IMHO, a good furnace installation should include some type of power surge protector. We do it for our computers and a furnace control board is a computer.

Anyway, I'm sorry for your grief. I hope my thoughts might help you prevent this sad event from happening again.

 

 

HankBuck

70.133.145.56

"Re(2):Trane doesn't measure up" , posted Thu 6 Mar 20:34user profileedit/delete messagepost reply


Well said Freon.