by Freon » Thu Nov 03, 2011 2:02 pm
Okay, first task is to differentiate between the 2 white wires. See if there is any subtle way to know which wire goes where. We need to get these identified. The one white wire to the C terminal is your common line and connects to the C at the thermostat. The other to the W is the call for heat and connects to the W terminal at the thermostat. The R is the +24 volts and connects to the R at the thermostat .
Is your system a simple heat and AC system or do you have a heat * I ask because usually there will be a wire from the Y terminal of the thermostat to the Y terminal of the control board and another wire from the Y terminal of the control board to the outdoor AC condenser unit. The Y terminal at the control board is a simple junction and is not connected to the board electronics. But if you have AC, how do you activate *
Usually the jumper between Rc (AC power) and Rh (heating power) is left in place UNLESS you have 2 separate transformers, which I doubt. But until we learn what white wire is what and why there is no Y connection at the control board, we can't connect things. It is possible there is a Y (usually yellow but not always) wire from the thermostat that's connects to the AC condenser using a wire nut. Look around the control board area for that type of connection.