OK, I have more information tonight, but before I get into that, I'm going to start this story from the beginning.
This house is barely 5 years old, so it's the original system that was put in. It's a "cookie cutter" type of subdivision. I do not own the home, I started a lease this past August. I asked the Landlord when I moved in if he would mind if I installed a programmable thermostat to help on the utility bills. He said that was fine.
Fast forward to late December. It was the first really cold snap of the year, and the heat pump was not keeping up. It was running 24/7, and overnight it would get several degrees below the set point. One morning it got especially cold, and was ten degrees below set point. At this point I couldn't dismiss the problem any more. I called the landlord. He sent out a local HVAC contractor to take a look. I had done my research online and my amateur opinion is that my backup elements weren't engaging, since the compressor was running 24/7 and just couldn't maintain temp. The HVAC guy went straight to the heat exchanger to look at the wiring. He said he found that the elements had not been wired into the "Normal" cycle, and had only been connected to the "Emergency Heat" setting. So he took one of the white wires there that had been just capped off to nothing, and bundled it in with a bunch of other white wires that were already bundled together. The output temperature increased to where he expected it to be, so he considered the problem fixed and left.
At this point the heat pump was able to keep the temperature at the set point, but my electric bill continued to be sky high. Granted, it's been a very cold winter, but as things have warmed up I started noticing that it was kicking over to auxiliary heating, even when it was in the 40s outside. My online research indicated that auxiliary heating should only be needed when it was 20 degrees or colder outside. I had been putting off getting the programmable thermostat, but two months of $200 plus heating bills prodded me into biting the bullet and doing it. I thought maybe the existing thermostat was faulty and was kicking on the aux elements when it shouldn't. So that's how I arrived at last weekend. You've heard that story.
So today, I spoke with my cousin, who is a certified HVAC person. I wouldn't consider him an "expert," but he can troubleshoot and fix most common issues; he is the maintenance lead at an apartment complex and does most of the HVAC work there. He said he could come over tonight and at least take a look. He took a look at everything in the heat exchanger, and out at the compressor, but he couldn't tell what was wrong. He called an expert he knows to get his opinion, and he immediately suggested the problem was probably at the thermostat (likely because I had recently been fiddling with it.
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). We read off the wires to him, this is what they were:
Green - G
Blue - C
Red - R
Yellow - W1 jumpered with Y
Black - W2
White - E
Orange - O
Now I'm 99% sure that is what they were before I started messing with the thermostat. I was careful to label each wire so I could get them back just like they were. Anyway, HVAC expert friend said that the Black and White wires were backwards, so we should switch them. So now it is wired like this:
Green - G
Blue - C
Red - R
Yellow - W1 jumpered with Y
Black - E
White - W2
Orange - O
After turning the system back on, we still had no compressor.
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I was starting to think the worst, so I had resigned myself to calling the landlord and saying that something was wrong and needed to be checked out. Tidying things up, I put the access cover on the outside compressor unit, and gave it a smack with my palm to move it into place... and the compressor and fan kicked on.
So, now the compressor is kicking on on its own... and it is putting out heat. But I still have one final concern. I've noticed that now, every five minutes or so, it's kicking on the auxiliary elements. Then it seems to turn them off for a few minutes, then back on. The temperature is at the set point, so it's not having to do catch-up. It is 60 degrees outside. Is that **** I think I'm going to start having nightmares. Thanks in advance for any insights.