by ServiceManager » Sun Apr 14, 2013 8:22 pm
That issue seems to come up a lot, a cust can find any brand unit you sell them cheaper because there are company's out there trying to sell stuff out from under us but one thing you can always use to you're cust is that the price they found that other unit for does not have labor, overhead, taxs, permits fee's, and to not forget the installing company also gives a one or more years warranty with that price.
I always tell them I will start coming down on our price if they want but I'll need to start taking of warranty and whatever else I can to install for the price they are happier with....